Select from the products you own. The extended self-test report provides printer information, such as the printer name, model number, serial number, and the firmware version number. Wait until the carriage is idle and silent before continuing. Select your operating system and version , Change Detected operating system: This page requires Javascript.

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The list of recommended drivers for your product has not changed since the last time you visited this page. The list of all available drivers for your product is shown above. The Virtual Agent is currently unavailable. Please try again shortly.

Print an alignment page Load plain white paper in the product. Please wait while we process your request.

Please verify your product is powered on and connected, then try again in a few minutes. The self-test report prints. Asia Pacific and Oceania. Click the Start button, right click Computer, and then click Properties.

HP Officejet All-in-One Printer series – K – Driver Downloads | HP® Customer Support

Tell us about your experience with our site. Reset the All-in-One Without turning off the product, disconnect the power cord from the rear of the product. Select all Deselect all. If the door is open, close it. I can’t scan, copy ,and send fax. HP has scanned your product but currently has no suggestions for driver updates.


One or more of the values entered is not permitted. The Virtual Agent is officejft unavailable. How does HP install software and gather data?

HP Officejet – K Digital Photography Review

There is a Kaand a Kg printer – choose your model at the link below for drivers. I don’t see my operating system.

Under Hardware and Sound, click “Use a printer”. If you need to contact HP, it might be useful to print the self-test report for reference.

When one of the solutions resolves the issue, there is no need to continue troubleshooting. Please try again shortly. Europe, Middle East, Africa.

The carriage might try to move into the access area. Remove selected files Download files. The extended self-test report provides printer information, such as the printer name, model number, serial number, and the firmware version number.

Product sold without warranty: Do not touch the copper-colored contacts or ink nozzles. Realign the cartridges Follow these steps to print an alignment page and realign the cartridges. Europe, Middle East, Africa. See your browser’s documentation for specific instructions.


HP Officejet 4500 – K710

You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.

The self-test report includes printed test patterns that you can use to troubleshoot print quality issues. Javascript is disabled in this browser.